Report False Positives

If Ad-Aware has incorrectly detected a file you can report it here. Alternatively, you can post on the Lavasoft False Positive Forum here

Please note: Customer support questions cannot be answered or forwarded through this form. Please visit the Lavasoft Support Center for support questions.

Contact Information

Fill in your name (optional) and a valid e-mail address. Make sure the e-mail address is entered correctly as we may need to contact you for additional information. You may review our Terms of Use / Privacy Policy for more information concerning information submitted.

Name (Optional):

E-Mail Address:

Detected File

Please use one or more of the fields below to specify the detected file.

If you have multiple files to submit, please ZIP them into one file before uploading. Your file will not be shared outside Lavasoft. Do NOT password protect uploaded submissions or zipped files.

File: Size limit 20MB

URL / download location of detected application:

Paste your scan log here:

Optional Extra Information

In the information box, enter as much information as you can about the file you are submitting. If it was a request from the Lavasoft Support Forums, please include a link to the thread. If you have a link to an installer or company web page, please include that as well.

Information on what you are submitting (Optional):

Blog
Ad-Aware 10 Early Preview
February 20th - Jerome
Ad-Aware 10 – beta version available
February 14th - hyu.kim
Don't Let Cupid Lead You To Trouble.
January 31st - News Editor
February Spam Warning: Valentine’s Day Security
January 31st - News Editor
Twitter
Lavasoft: Want your computer to run smoothly? It’s easy, just verify that your browser is the most updated version. Here’s why: http://t.co/ij6HuAcx
February 21st
Lavasoft: Check out the beta version of Lavasoft’s soon to be released Ad-Aware 10: http://t.co/lepXU5Ve #adaware
February 15th
About Lavasoft

Lavasoft is the maker of Ad-Aware, the world's most popular anti-malware software with over 350 million downloads.

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